Your GP practice
If you are not registered with a GP practice, we recommend you do so as soon as possible. Click here to find out how to do this.
If you are registered, contact your GP surgery by phone or on-line using E-consult via the GP website if you have a condition that has:
- not improved after caring for yourself or seeking help from a pharmacy
- to report urgent conditions that are not life threatening
- to report a deteriorating chronic condition
Practices generally operate between the hours of 8am and 6.30pm Monday to Friday. However, we advise you to check your practice website as times may vary.
GP practices have been open throughout the pandemic with everyone working hard to continue to provide services. Things may be different, but GP practices open.
To help keep everyone safe and to minimise the risk of infection, appointments are being triaged to provide appropriate care. This helps keep patients safe and makes sure the people with the greatest need and seen first.
Please continue to be kind to NHS staff, socially distance where possible and wear a face mask in healthcare settings.
The infographic below explains how GP practices are working now. You can also download a PDF version of the infographic here.
For minor aliments or illnesses, GPs may also book you an appointment with your local pharmacist.
If you need help with your mental health and it is not urgent visit www.nhs.uk/oneyou/every-mind-matters to access NHS-approved expert advice and practical tips to help you look after your mental health and wellbeing.
You can also text Shout to 85258. Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.