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Volunteers sought for Slough’s new emergency department

A Frimley Health emergency department volunteer with Matron Cheryl Meineke

Frimley Health NHS Foundation Trust is appealing for volunteers to help support patients in its new state-of-the-art emergency department (ED) when it opens at Wexham Park Hospital in April.

The new emergency assessment centre will be one of the finest facilities of its kind in the NHS, improving the hospital experience for patients and providing a better working environment for staff.

It is a very busy department and volunteers can provide a vital role, whether it’s being a patient companion, chatting with patients at their bedside, listening to their concerns and trying to reassure them, or making hot drinks and assisting appropriate patients at meal times.

A special recruitment open morning for volunteers is being held on Saturday 9 March from 10.30am to 12.30am in the new emergency assessment centre at Wexham Park. At the event there will be the opportunity to go on a tour of the new facility and find out more about the many and varied activities volunteers can be involved with.

Voluntary services manager Mike Stone said: “Our volunteers are very special people. They add an extra dimension to patient care and allow staff to focus on their clinical roles. And of course their support is especially valuable for those patients without families nearby.

“We know that volunteer patient companions help to reassure people and make what can be a very worrying time a little less stressful for all concerned.

“If you are interested in attending our recruitment event on 9 March, please email me at mike.stone@nhs.net. We look forward to welcoming more people to our expanding band of hospital volunteers.”

ED volunteers at another Frimley Health hospital, Frimley Park in Surrey, recently scooped a prestigious national award. They were named Outstanding Volunteering Team of the Year in the first ever Helpforce Champions awards.

Volunteers need to commit at least three hours a week of their time. All volunteers undergo a DBS check and complete an occupational health questionnaire, as well as attend an induction session so they will be fully prepared.

Frimley Health and Care