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New community services in half of Integrated Care System

The following news concerns the provision of Community Services in the North East Hampshire and Farnham and Surrey Heath areas of the ICS. This is not an ICS project but is a significant piece of work for many of our ICS partners:

New Community Services contracts, providing people in North East Hampshire and Farnham and Surrey Heath with support in their homes and local communities, have today been awarded to existing providers Frimley Health NHS Foundation Trust and Virgin Care Services Limited.

The procurement, undertaken jointly by North East Hampshire and Farnham CCG and Surrey Heath CCG, has seen three contracts awarded worth in total £17m per annum. The contracts will begin on 01 April 2020 and run until March 2025, with a possible extension to 2027. The two Clinical Commissioning Groups took the forward thinking approach to procure services together to strengthen the collaboration between partners, as part of the wider Frimley Health and Care Integrated Care System. This includes social care, mental health and general practices as part of the newly formed Primary Care Networks and existing local GP Federations.

Nicola Airey, commissioning lead for the procurement process, said: “We are delighted that Frimley Health NHS Foundation Trust and Virgin Care Services Limited have been successful in their bids to provide these vital services to our local communities. We were looking for organisations who are able to drive quality improvement, innovate, and collaborate with the wider integrated care community to further develop the work we have done together to date.
“We look forward to working with the providers to continue to build their services and ensure that local people are cared for and supported by an integrated team of professionals in their own homes or local communities.”

The contracts reinforce the importance of working in an integrated way in our local communities to provide a joined up, seamless service for patients and their carers. This means that health, voluntary, and social care partners will work even more closely together to deliver the right care at the right time and in the right place.

The new contracts will see the two organisations provide some services together across both the North East Hampshire and Farnham and Surrey Heath areas, benefitting from their shared experience and learning across the wider geography covered by the two CCGs.

Frimley Health NHS Foundation Trust chief executive Neil Dardis said: "I'm delighted we've won this bid to expand our provision of local community services, which is a key element of our new Trust strategy that we launched this week.

“Our five-year plan is all about working with our local partners to enable patients to get joined-up, quality care closer to home, as well as helping them stay out of hospital and better manage their health and wellbeing. The award of this contract is a vote of confidence in our ability to do this and to successfully integrate our acute services even further with GP services, community mental health services and social care. In the future, local patients can expect to see our hospital specialists working even more closely with community health and care professionals, resulting in seamless, high quality care.”

Sarah Wardle, Managing Director for Virgin Care Services Limited in Surrey, said: “I am so very pleased that our hard work since 2012 and the high quality services we’ve been delivering since then has been recognised, and that we now have the opportunity to work even more closely with our partners across Frimley Health and Care Integrated Care System to continue supporting local people.”

“This new partnership will mean we have flexibility to bring services more closely together, and to work with colleagues across the NHS and local authorities.”

Frimley Health and Care