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Play your part and think NHS 111 First for your health worries

Help play your part and think NHS 111 First when you need urgent, but not life-threatening, care, to help manage demand on urgent and emergency care services this winter.

People across Frimley Health and Care, includes Bracknell, Slough, Windsor and Maidenhead, North East Hampshire and Farnham and Surrey Heath can contact NHS 111 online 24 hours a day, 7 days a week, for urgent medical help. NHS 111 can direct you to the right service at the right time.

Contacting 111 will help:

  • Ease pressure on accident and emergency services - including ambulance staff - who often experience high numbers of life-threatening admissions
  • Patients know where to go when needing treatment
  • Get you the help you need by the most appropriate service in a timely and safe way

Dr Huw Thomas, NHS Frimley Clinical Commissioning Group Clinical Chair, said: “It is vital if you do become unwell over the holiday period to seek the most appropriate support. The NHS is here to help you and you should continue to seek medical treatment when you need it.

“Sometimes it might feel like the only option to go to A&E if you think NHS services are closed during the festive break, but remember to think 111 first.

“You can visit 24 hours a day, 7 days a week. Your medical need or concern will be assessed by a health professional - ranging from nurses, doctors, pharmacists and paramedics - without you needing to leave your home. Depending on the outcome, you will, if needed, be directed to the most appropriate health service in a timely and safe way. This may include a booked arrival time at the local emergency department if your condition is more serious. Please note that ED will manage patients based on their clinical need during times of significant demand.

“Our NHS staff do an amazing job every day. Let's help them by using their services wisely.”

To find out more about NHS 111, visit now.

Frimley Health and Care

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